Common Reasons to Change
A significant portion of our client base has evolved as a direct result of companies assessing their current registered agent provider and registered agent needs, and subsequently deciding to change registered agent providers to Registered Agent Solutions (RASi). Although clients often have different reasons for making the change, there are certainly some common reasons which they cite upon making the decision to change to RASi. Some of the most common reasons include:
- Customer Service - Many clients that have changed registered agents to RASi have cited that they had been receiving poor customer service from their previous registered agent provider(s). Much to their liking, RASi is completely committed to providing first-rate customer service. To better serve our clients, RASi operates Monday through Friday from 8 a.m. to 8 p.m. (ET). In addition to our agent offices in each state, RASi also maintains client service centers on the west coast, central area, and east coast. These centers are staffed with experienced, knowledgeable, and friendly service representatives willing to help you with your diverse service needs. If you still have concerns, we have countless client references that would be willing to provide you with first-hand information and experiences.
- Services Offered - Another common reason clients have changed registered agent providers to RASi is because of the vast array of services offered. As a national registered agent, RASi is able to provide numerous services that other registered agent providers simply don’t offer (or charge enormous fees to access). In addition to national registered agent services, RASi provides transactional services, corporate compliance services, and offers innovative technologies to assist with your company’s service needs. Quite simply, we are a one-stop shop that is efficient and cost-effective.
- Service of Process - The most unfortunate reason why companies change registered agents is because of a mis-handling of service of process. Nothing is more important than the way in which a registered agent provider handles the receipt of a service of process on its client’s behalf; to prevent unnecessary legal consequences and penalties. RASi has a time-proven system to ensure that each and every service of process is processed with the care it deserves and that our clients are properly notified. For more information, please see our Service of Process page.
- Consolidation - A popular reason clients have been changing to RASi is because of the benefits of consolidation. It is much easier to have a single-point of contact for all of your entities and/or all of the states in which you do business. For small businesses, it is easier to start with a provider that can accommodate your future growth and expansion into additional states and/or countries. Additionally, the consolidating billing (paid annually) is preferred and saves time as opposed to the scattered invoicing from using multiple agents or unorganized providers.
- Pricing/Rates - The most consistent reason given for changing registered agents relates to pricing and value. Many of our competitors increase their rates annually, while RASi has always maintained fair-market value rates. Our rates and service offerings are by far the most competitive in our industry (see Pricing Comparison or Services Comparison). Moreover, RASi does not nickel and dime clients like most of its competitors do. RASi maintains a Single-Fee Policy that doesn’t charge additional fees for DBA’s, Trademarks, additional agency listings, etc. RASi is the best value for Registered Agent services in service, technology, and clearly price (see Pricing).
As you can see, there are a variety of reasons why clients are changing registered agent providers to RASi everyday. If you have a concern with your current provider that you’d like to discuss with us, or if you’d like to talk to a sales representative to see how RASi can benefit your company, please contact our Sales Department at (888) 705-RASi (7274).
